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Performance enhancement workshops |
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SALES / MARKETING /SERVICEProfessional selling (basic & advanced)
Total customer satisfaction Total Quality Management Sales Management Presentation skills Marketing Product Planning Territory Analysis Sales forecasting |
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MANAGEMENT DEVELOPMENT Strategic Planning Executive development program Team building Time Management Management by objectives Motivation and Leadership Supervisory skills (basic & advanced) Effective meetings Change Management Total Quality Management/ Continuous Improvement Negotiation skills New ideas on communications Understanding personalities Career management Performance management |
CONSULTING SKILLSThe Consulting Process Fit the Consulting Process to your environment Selling and marketing Consulting The economics of Consulting Pricing Consulting Managing the Consulting Process Recruit, Train and Manage Consultants Risk Management |
HUMAN RESOURCE ManagementOrganisation design Job design Performance appraisal Recruiting Interviewing Induction Counselling Discipline interviewing Remuneration |
INSTRUCTOR DEVELOPMENTCoaching skills Training skills Course design Presentation skills Training needs analysis Corporate planning and training strategy |